Customer Service Representative (Kopie)

Account manager
From 3.500,00 € / Month
37.5 hours / Week
Indefinite
Immediately
not specified
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Language requirements

Description

Are you ready to become a key player in enhancing customer experience through top-tier customer service? At Sasol, we offer you the chance to apply your skills in a dynamic environment where your efforts directly contribute to the company's success.

💻 Your Responsibilities 💻

    • Accurately and promptly capture and execute customers' sales orders.
    • Provide first-line support for customer inquiries and resolve queries quickly.
    • Work towards enhancing customer experience through dedicated customer service.
    • Collaborate with teams within Sasol (M&S, Supply Chain, P&O, QM, and Finance) to deliver the Sasol value proposition and achieve excellence in customer service.

    👩‍💻 Your Profile 👨‍💻
    • Required commercial education.
    • 5 years of work experience in a similar customer service environment.
    • Advanced knowledge of SAP, MS Office, and information systems.
    • Experience in customer service or inside sales with attention to detail.
    • Understanding of chemical operations and products.
    • Excellent communication and interpersonal skills with a strong customer focus.
    • Team player with the ability to work across cultures and languages.
    • Stress tolerance and the capability to manage multiple tasks simultaneously.
    • Very good knowledge of German and English, both written and spoken; additional languages are a plus.

    ⭐ We Offer ⭐
    ⏰ A collegial team and a broad spectrum of tasks with a high degree of creative freedom, for which you will quickly assume responsibility.
    💰 The best possible work-life balance through flexible working hours, the option for mobile working, and a full-time employment of 37.5 hours.
    🏖️ Attractive remuneration complemented by numerous modern social benefits including company pension schemes.
    👩‍🎓 Support for your development with individual training opportunities at specialist, project, or management level and a variety of career paths.
    🌈 As part of our health management, access to a work-life service, personal advice/coaching, and webinars at any time.

    🌈 We are open to applications from people of all backgrounds and look forward to your meaningful application. 🌈

Are you ready to become a key player in enhancing customer experience through top-tier customer service? At Sasol, we offer you the chance to apply your skills in a dynamic environment where your efforts directly contribute to the company's success.💻 Your Responsibilities 💻Accurately and promptly capture and execute customers' sales orders.Provide first-line support for customer inquiries and resolve queries quickly.Work towards enhancing customer experience through dedicated customer service....

Requirements

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We offer

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