: Customer Service Representative
- From 3.500,00 € / Month
- 37.5 hours / Week
- Indefinite
- Immediately
- not specified
Language requirements
Description
Are you ready to become a key player in enhancing customer experience through top-tier customer service? At Sasol, we offer you the chance to apply your skills in a dynamic environment where your efforts directly contribute to the company's success.
💻 Your Responsibilities 💻
- Accurately and promptly capture and execute customers' sales orders.
- Provide first-line support for customer inquiries and resolve queries quickly.
- Work towards enhancing customer experience through dedicated customer service.
- Collaborate with teams within Sasol (M&S, Supply Chain, P&O, QM, and Finance) to deliver the Sasol value proposition and achieve excellence in customer service.
- Required commercial education.
- 5 years of work experience in a similar customer service environment.
- Advanced knowledge of SAP, MS Office, and information systems.
- Experience in customer service or inside sales with attention to detail.
- Understanding of chemical operations and products.
- Excellent communication and interpersonal skills with a strong customer focus.
- Team player with the ability to work across cultures and languages.
- Stress tolerance and the capability to manage multiple tasks simultaneously.
- Very good knowledge of German and English, both written and spoken; additional languages are a plus.
👩💻 Your Profile 👨💻
⭐ We Offer ⭐
⏰ A collegial team and a broad spectrum of tasks with a high degree of creative freedom, for which you will quickly assume responsibility.
💰 The best possible work-life balance through flexible working hours, the option for mobile working, and a full-time employment of 37.5 hours.
🏖️ Attractive remuneration complemented by numerous modern social benefits including company pension schemes.
👩🎓 Support for your development with individual training opportunities at specialist, project, or management level and a variety of career paths.
🌈 As part of our health management, access to a work-life service, personal advice/coaching, and webinars at any time.
🌈 We are open to applications from people of all backgrounds and look forward to your meaningful application. 🌈
Are you ready to become a key player in enhancing customer experience through top-tier customer service? At Sasol, we offer you the chance to apply your skills in a dynamic environment where your efforts directly contribute to the company's success.💻 Your Responsibilities 💻Accurately and promptly capture and execute customers' sales orders.Provide first-line support for customer inquiries and resolve queries quickly.Work towards enhancing customer experience through dedicated customer service....
Requirements
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We offer
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